General Manager Job at Agile Cold Storage, Buffalo, NY

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  • Agile Cold Storage
  • Buffalo, NY

Job Description

Job Description: General Manager

The General Manager is responsible for the day-to-day operations and maintenance of the entire temperature-controlled facility. Key responsibilities include:

  • Reports to the Regional VP of Operations
  • P&L responsibility for the facility
  • Assisting in budgeting for CAPEX and Operating Budget
  • Customer maintenance efforts with existing customers
  • Assist the VP of Sales with customer solicitations and bids
  • Day-to-day management of the Customer Service Representatives (CSRs) working in the facility
  • Management of the Customer Service Department
  • Initial approval of invoicing above $2,500.00, subject to the second approval of the CFO
  • Collaborating with the Director of Engineering to ensure proper maintenance of refrigeration equipment
  • Ensuring building maintenance is performed
  • Assuring succession planning for key personnel
  • Ensuring effective and efficient labor practices by staff
  • Managing the Warehouse Management Systems (WMS) for the facility
  • Contracting with lawn maintenance and snow removal companies

The General Manager plays a crucial role in maintaining operational efficiency, financial performance, and customer satisfaction within the facility.

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